Phantom Screens – Frequently Asked Questions

Phantom Screens Are the Most Popular Retractable Screen
Find Out Why!

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Front door in use

Why choose retractable Phantom Screens over conventional screens?

Conventional insect screens compromise the integrity of a building’s design, block views, diminish natural daylight, and make routine window cleaning difficult.

Phantom Screens offer retractable screen solutions for doors, windows, and large openings such as patios and porches that overcome these limitations, are in place when required, and retract out of sight when not in use.

What are the main benefits of Phantom Screens?

Screen solutions from Phantom maintain the design of the building, provide privacy, insect protection, and better ventilation, plus manage solar light. These retractable screens can also reduce solar heat gain on the inside of the building and decrease energy costs for cooling the building. Phantom Screens are backed by a limited lifetime warranty and are serviced through the local installing dealer.

What types of applications can Phantom Screens cover?

Phantom Screens provide screen solutions that are custom fit to all types of openings:

  • Professional Series door screen covers all door types including front door, patio sliders, in-swing and out-swing doors, and double-French door openings.
  • Legacy Series door screen is also suitable for all door types. It is the only retractable door screen with an integrated Latch & Release handle making it easy to use, quiet to operate and secure from unintended openings.
  • Serene window screen is most typically used for insect or solar protection and added privacy on all types of windows including double-hung, casement, and tilt ‘n turn applications.
  • Executive motorized screen is designed for large openings including covered verandas, porches, outdoor kitchens, garage doors, folding glass walls and floor-to-ceiling picture windows.

What are the main parts of a retractable screen?

A retractable screen consists of four main components:

  • Mesh – the material comes in a wide variety of colors, fabrics, and materials depending on whether insect or solar protection is required.
  • Housing – the mesh is stored within an extruded aluminum housing when retracted, along with the tube and spring or motor mechanism. Phantom uses a combination of low profile components; various finish options including custom coatings, and color-matched fasteners to blend the screens seamlessly into the building structure and décor scheme.
  • Slide bar – the “handle” that brings out the screen when needed or helps it smoothly retract back into the housing when the screen is not in use. Depending on the application the screen may be held in place with a magnet or latch system when in use.
  • Tracks – fastened to the top and bottom of the door frame (or the sides of the frame in the case of a window or motorized system), the tracks keep the screen in place when in use.

Are Phantom Screen installed on the inside or outside of buildings?

Phantom retractable screens can be installed either on the interior or exterior of buildings depending upon the application. In order to protect the screen components from weather and moisture, we use corrosion-resistant fasteners. The finishes are chip-resistant and covered by a Limited Lifetime Warranty.

Where are Phantom Screens screen solutions typically used?

Phantom’s retractable screens are suitable for residential, institutional, and commercial structures. This includes custom homes, multi-family projects (e.g. condominiums), hotels and resorts, restaurants, retail stores, universities, etc. You can review various projects at

Where can Phantom Screens be purchased?

Phantom Screens offers the largest Authorized Distributor network in North America for ordering and purchasing retractable screen solutions.

These companies handle all sales, service, and installation calls.

In Central and Eastern Pennsylvania, the Authorized Distributor is Innovative Home Products.  Contact information: phone (717) 233-0342; or use our contact form.

You can contact a local Phantom Screens Authorized Distributor by dialing 1-888-PHANTOM  (742-6866).